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PARTNER
 
 

 

Partner Systems provide powerful and productive communications.

Unified Communications

The PARTNER® Advanced Communications Release 7 System's processor module supports five incoming lines and nine extensions, while PARTNER Basic's system processor module supports 3 incoming lines and 8 extensions. The maximum system configuration is 19 lines and 44 extensions, or 31 lines and 8 extensions. Either processor module can operate on its own or can be used with a 2- or 5-slot carrier and additional expansion modules. Expansion modules can be used to add lines and extensions to the system, or additional capabilities such as voice messaging and fractional T1 support.

PARTNER ACS systems support a wide variety of features including Caller ID (name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing, each helping employees to be more efficient and productive.

Cell Phone Connect via the T1 module enables customers to answer calls even if they are out of the office by simultaneously allowing calls to ring simultaneously at their desk phone and to their cell phone. Enhanced accessibility is also achieved through the Remote Call Forwarding feature, which enables a call to be immediately directed to any external number.

A variety of cost control features provide for better telephone expense management and system performance monitoring. The PARTNER system is easy to install and administer. It is simple to add modules and telephones; and software upgrades can be performed easily by inserting a PCMCIA card into the system.

Benefits

  • Converged Voice and High Speed Broadband Internet Access for cost effective e-mail, access to information, and support for eBusiness solutions.
  • Many included applications to simplify call answering including standard Caller ID and standard connections for answering machines, cordless sets, credit card readers and Fax machines.
  • Improved Customer Service: through enabling businesses to respond quickly and with quality to customers 24 x 7 x 365.
  • Mobile employees can stay connected to the business with Wireless TransTalk® and 3910 Wireless Telephones for employees who are away from their desks and Cell Phone Connect for employees who need to be reached while off premises.
  • Standard Fax Management notifies users when the fax machine is busy, in use or in trouble so that it can be immediately repaired.

    Features

  • Support for Enhanced Multimedia Messaging
    Messaging is an easy-to-install option with PARTNER® Advanced Communications System messaging solutions. Some options provide access to voice mail via e-mail as a standard feature.

    PARTNER® Advanced Communications System messaging systems can provide 24 x 7 x 365 call coverage and a range of capabilities to meet a variety of needs at prices suitable for a small business budget. Unified Messaging enables mailbox users to integrate their voice and e-mail messages and manage them all from their PC's e-mail client.

  • Caller ID
    PARTNER® Advanced Communications System offers Caller ID support as a standard feature, letting subscribers see both the name and number of the calling party (subscription to Caller ID service required from Local Exchange Carrier (LEC).

    When associates know who's calling before they answer the phone, they can immediately personalize their response. This helps build stronger relationships with customers, co-workers and suppliers.

  • Enhanced Tip/Ring Capability
    Enhanced Tip/ring capability enables businesses to add other industry-standard devices to their PARTNER® Advanced Communications System.

    Tip/Ring capability allows users to plug in a fax machine, single-line telephone set, modem, or credit card reader. Avaya has enhanced this feature with "plug-and-play" service, which means that the system recognizes these devices without additional programming or expensive adapters.

  • T1 Module
    The T1 Module provides the PARTNER system with the ability to use fractional T1 with up to 16 lines via a T1 facility. The T1 will support E & M signaling with or without DID service. The T1 module includes a CSU to provision the lines and can be administered via PARTNER PC Administration and Diagnostics software.

    Utilization of T1 functionality gives businesses more efficient, cost effective trunking options. The Cell Phone Connect feature via the T1 module enables customers to take calls even if they are out of the office by forwarding calls to their cell phone with coverage to system voice mail. The Remote Call Forwarding feature allows calls to be directed to any external number.

  • Mobility
    The PARTNER system supports the Avaya TransTalk® digital wireless phones and the 3910 Wireless Telephone, each of which provides in-building wireless communications capability.

    Mobility allows businesses to cost-effectively enhance call coverage and improve customer service.

  • Customer Service Features Improved Customer Service by enabling businesses to respond quickly and with quality to customers.

    Customer Service features range from Group Call Distribution and Music-on-Hold to support for voice messaging and mobility solutions, making PARTNER® Advanced Communications System the choice for small call centers.



    Platform Features

    PARTNER® Advanced Communications System Processor Module Release 6 Basic Specification

  • 31 lines
  • 48 extensions

  • 68306 16 MHz processor
  • 256 Kbytes RAM
  • 512 Kbytes Flash ROM
  • Custom VLSI DSP ASIC: 16-bit, 52 MHz

    Capabilities

  • 3 modular loop start line ports with Caller ID capability
  • 8 modular enhanced tip/ring (ETR) extension ports
  • The first two ETR ports provide power failure transfer to the first two lines
  • 2 slots for PCMCIA cards
  • 2 touch-tone receivers
  • 1 music source port (RCA type)
  • 1 modular loudspeaker paging port
  • 1 modular SMDR port
  • 1 modular jack to connect to an optional contact closure device

  • Electrical
  • 45 watts (154 BTUs/hr.) per PARTNER Advanced Communications System processor module during normal power consumption
  • 85 watts (290 BTUs/hr.) per PARTNER® Advanced Communications System processor module during maximum power consumption

    PARTNER® Advanced Communications System Processor Module Release 7 Specification

  • 31 lines
  • 48 extensions
  • 68306 16 MHz processor
  • 256 Kbytes RAM
  • 512 Kbytes Flash ROM
  • Custom VLSI DSP ASIC: 16-bit, 52 MHz

    Capacities

  • 5 modular loop start line ports with Caller ID capability
  • 9 modular enhanced tip/ring (ETR) extension ports
    The first two ETR ports provide power failure transfer to the first two lines
  • 2 slots for PCMCIA cards
  • 2 touch-tone receivers
  • 1 music source port (RCA type)
  • 1 modular SMDR port
  • 1 modular jack to connect to an optional contact closure device

    Dimensions & Weight

  • 11"(D) x 17"(H) 1.5"(W) or 27.9 x 43.2 x 3.8 cm
  • 4.5 lbs or 2.0 kgs

    Electrical

  • 45 watts (154 BTUs/hr.) per PARTNER® Advanced Communications System processor module during normal power consumption
  • 85 watts (290 BTUs/hr.) per PARTNER® Advanced Communications System processor module during maximum power consumption
  • 308EC Module

    Capacities

  • 3 modular loop start line ports with Caller ID capability
  • 8 modular ETR extension ports
  • 2 touch-tone receivers

    Dimensions & Weight

  • 11"(D) x 17"(H) 1.5"(W) or 27.9 x 43.2 x 3.8 cm
  • 4.0 lbs or 1.8 kgs

    Electrical

  • 42 watts (147 BTUs/hr.) per 308 module, normal and maximum power consumption

    400EC Capacities

  • 11"(D) x 17"(H) 1.5"(W) or 27.9 x 43.2 x 3.8 cm
  • 4.0 lbs or 1.8 kgs

    Dimensions & Weight

  • 11"(D) x 17"(H) 1.5"(W) or 27.9 x 43.2 x 3.8 cm
  • 4.0 lbs or 1.8 kgs

    400EC Module Electrical

  • 10 watts (35 BTUs/hr.) per 400 module, normal and maximum power consumption

    012E Module Capacities

  • 12 ETR station ports
  • No power-failure transfer capability (no CO lines on 012E module)
  • Supports 48 stations
  • Supports full T/R capability along with ETR

    T1 Module Capacities

  • Fractional T1 support with up to 16 lines via a T1 facility.
  • E & M signaling with or without DID service.
  • Emulation of E & M signaling with automatic and wink start signaling types.
  • Only one T1 module is allowed per system and it must be installed in the first slot of the 5-slot carrier or the second slot of a 2-slot carrier.
  • Provisioned on channels 9 or higher.
  • Includes a CSU to provision the lines.
  • Administered via PARTNER PC Administration and Diagnostics software.

    1600 DSL Module Capacities

  • SDSL capability
  • Provide router functions, up to 16 voice channels
  • PARTNER Advanced Communication System R7.0 will only support one 1600 DSL module and that module can only be used in slot 1 of a 5-slot carrier or in the expansion slot of a 2-slot carrier.
  • No power failure transfer capability

    Dimensions & Weight

  • 11"(D) x 17"(H) 1.5"(W) or 27.9 x 43.2 x 3.8 cm
  • 4.0 lbs or 1.8 kgs

    Electrical

  • 16 watts (56 BTUs/hr.) per 1600 DSL module, normal and maximum power consumption

    2-Slot and 5-Slot Carriers

    Capabilities

    2-Slot:

  • This carrier allows the processor module and any other module to be connected. The other module can be any circuit module or the PARTNER Messaging module.

    5-Slot:

  • This carrier allows the processor module and any four other PARTNER modules to be connected together.

  • The PARTNER Messaging module, T1, or DSL module can be one of the modules.

    Dimensions & Weight

    2-Slot

  • 2"(D) x 9.75"(H) 5.5"(W) or 5.1 x 24.8 x 14 cm
  • 1.0 lbs or .46 kgs

    5-Slot

  • 12"(D) x 19"(H) 11"(W) or 30.5 x 27.9 x 14 cm
  • 5.5 lbs or 2.5 kgs

    • For more information, please contact our offices at 212.675.6565 or email us at jmcguire@foritas.net

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