DX-120 Business Communication System
EXPANDS AS YOUR BUSINESS GROWS
The DX-120 system delivers enterprise-grade productivity without the complexity, cost and management responsibilities of a larger system. Its modular architecture and both analog and digital trunking (T1 and ISDN-PRI) enable small enterprises to get started today with a reliable digital communications solution with the assurance that it can be expanded to grow in step with the business. Administration is fast and easy with the modem options, which enable remote access and configuration of system parameters. Growing your communications system to keep pace with the success of your organization has never been so easy - or so affordable.
SHARPEN YOUR COMPETITIVE EDGE
The basic DX-120 system delivers nearly 200 powerful communications features right out of
the box, giving your organization a jump start on the competition. A sampling includes:
Built-In Caller ID: The caller’s name and number are clearly displayed on both digital and Caller ID-capable analog telephone sets, providing caller ID information regardless of extension type. (Note: Caller ID service is an optional service supplied by your local telephone provider.)
Direct Inward Dialing (DID): With T1 or ISDN PRI trunking, the DX-120 supports up to 100 DID numbers for direct caller access to personnel, greetings such as directions or hours, mailboxes, hotlines, departments and fax.
Uniform Call Distribution (UCD): Allows extensions to be linked for call handling, enabling efficient utilization of your customer service resources. Incoming calls can be forwarded to the next available agent or on a per-group basis (sales, tech support, etc.) using Linear, Distributed or All Ring modes.
“Meet-Me” Conferencing: In addition to supporting standard conference calling, the DX- 120 also supports eight “Meet-Me” conference bridges. All parties can dial directly into a conference call from the road or inside the office.
Tenant Service: By configuring tenant groups, one DX-120 system can be configured to serve multiple premises while meeting the specific customization requirements of each. Paired with its two Music-on-Hold sources, the DX-120 can serve multiple offices and meet the specific customization requirements of each.
Fax Detection: The DX-120 supports automatic fax detection with analog trunking, eliminating the expense of a separate fax line.
Station Message Detail Recording (SMDR): Track data for incoming and outgoing CO calls; connects to printer or serial interface.
Music-on-Hold: One internal music source is included in the DX-120 System. Two jacks are provided for external music inputs.
Public Address Interface: Connect the DX-120 to speakers or a horn — a perfect solution for warehouses and general paging needs.
Door/Gate Control Interface: Use your phone to operate a contact closure to open a door or gate, or ring a loud bell or other device.
OPTIONS THAT BOOST EFFICIENCY
To further enhance your organization’s productivity and efficiency, the DX-120 system includes a broad array of options.
T1 and ISDN-PRI trunking: The DX-120 supports T1 and ISDN-PRI trunking as well as analog trunking to support up to a 40x80x8 configuration. T1/PRI trunking also enables Direct Inward Dialing for up to 100 numbers. The DX-120 also supports External Call Forwarding for DID calls, assuring that users can always be reached.
Corporate Office™ Voicemail Module: The DX-120 digital voice processing card provides fully integrated voice messaging — including automated attendant and call recording. In addition, the DX-120 does not require any communication system extension ports, which means all 88 extension ports are completely available for digital and analog port needs. Choose from two voicemail memory options — a flash memory module with 8 hours of message capacity; or a hard drive card with a full 150 hours of message capacity and a built-in modem that enables remote access and configuration of the DX-120 system, including voicemail.
Automated Attendant Module: This dedicated module handles incoming calls when a live attendant is unavailable. It’s quickly and easily customizable to direct callers to the appropriate extension or department.
Modem Module: The DX-120 Modem Module enables remote access and configuration of system parameters, virtually eliminating response time and service costs. (Note: Supported on the 7270C Corporate Office Voicemail Module.)
Expansion Boards: Need more capacity? Add a T1 or PRI Card, a 4-port CO Line Module, an 8-port or 16-port Digital Station Module, a 4-port Analog Station Module or a Modem Module to meet your requirements.
Expansion Cabinet: An optional expansion cabinet can be connected to the base cabinet to provide capacities up to 40x80x8.
ENDPOINTS THAT ENHANCE PRODUCTIVITY
The DX-120 system includes a family of ergonomic, sleek endpoints that meet an extremely broad range of requirements: the full-featured Edge 120 Executive Speakerphone with 30 programmable buttons, the full-featured Edge 120 Cordless Speakerphone and the Edge 120 Direct Station Selection (DSS) Console with 64 LED-illuminated programmable buttons for enterprises needing a live attendant.
The Edge 120 Executive Speakerphone
This sleek, ultramodern endpoint puts you in control of your business communications. You get nearly 200 time-saving calling features, including:
Interactive LCD: Displays critical information, including Caller ID, call status and message waiting status. Three softkeys below the LCD screen allow you to select from a displayed menu of calling and configuration options.
30 Button Programmability: The 30 red/green dual-color LED buttons can be programmed to do customized tasks that meet your personal needs. For example, you can program a button to dial favorite extensions, access speed-dial numbers, page a colleague, park a call, or let you take a breather with “Do Not Disturb” mode and much more — all with a single push. You can also program a button to function as a Call Key, which will provide status for a pool of CO lines, to aid in multiple call handling.
Busy Off Hook Voice Announce: The DX-120 can make sure that important calls get through by making an announcement over the speakerphone — even if you’re already on another call.
Connections, Connections: A headset jack makes life easier for professionals who depend on constant communication.
Edge 120 Cordless Speakerphone
How much would your everyday efficiency be enhanced if you could freely carry a full-featured
speakerphone throughout the office, plant or facility? Now you can! Customer satisfaction soars with the 2.4 GHz Edge 120 Cordless Speakerphone because attendants, warehouse and production personnel, roving employees, technical support professionals and retail representatives can freely move about a warehouse or an office to check files, confirm inventory or report on project status while keeping the caller on the line. Features include six programmable keys and one base station can support two cordless phones. With the Edge 120 Cordless, your personnel can respond to issues with a level of efficiency that will differentiate your business from the competition.
Edge 120 Direct Station Selection (DSS) Console
For offices that require a live receptionist, the sleek Edge 120 Console expands the designated
attendant’s extension with 64 additional red/green dual-color LED buttons for connectivity to system endpoints.
Key Service Unit (KSU)
The DX-120 KSU accepts T1, ISDNPRI and analog trunking cards. The modular design of the Cabinet enables you to increase the capacity of your phone system quickly and easily by adding expansion
boards and/or adding a second cabinet allowing a maximum capacity of 40x80x8.
SPECIFY WITH CONFIDENCE
The DX-120 supports your growing business with a communications solution that is fullfeatured, yet easy to use. Think of the DX-120 Business Communications System as a critical interface with customers and an asset to drive revenue, increase customer service and reduce operating costs. The DX-120 is designed to provide your organization with the power of a big business system in an affordable and extremely reliable package.
The DX-120 system is designed to facilitate migration from the popular DX-80 system. The
DX-120 KSU supports your installed DX-80 endpoints and the DX-80 KSU supports the
new, ultra modern Edge 120 endpoints. In addition, DX-80 circuit cards will fit and
function in the DX-120 KSU. Vertical has established a track record of providing the world’s leading business organizations with powerful communications solutions that improve efficiency and provide
managers with new information and metrics to increase productivity and profitability. We’re
eager to show you how the DX-120 can enhance the productivity of your employees
and the service experience you provide to your customers.
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Cordless Connectivity Corporate Office Voicemail (optional) |
An advanced all-in-one communications system that’s affordable, easy to use, and loaded with great features — including integrated voice mail options with live call screening, auto attendant, plus much more!
To order, please call (212) 675-6565 ext. 113 for more information.